Hospitality Staff Roles, Responsibilities and Qualifications

Hospitality Staff Roles, Responsibilities and Qualifications According to Merriam-webster.com (2016) roles is defined as the function performed in a particular operation or process while responsibilities are duties or tasks that you are required or expected to do, for example the one of the roles in a hotel is a manager and his or her responsibility is the up keeping of the standards of the hotel. In this research, the roles, responsibility and the qualification requirements for the hospitality staff will be outlined then discussed. A conclusion will be drawn on the roles, responsibility and qualification requirements for the hospitality staff. The roles, responsibilities and qualification requirements for the hospitality staff are listed below Responsibility and qualifications for the role of supervisor: Overseeing Operations Train Order and manager inventory (suttle,2016) Must have good communication skill. Must have the know how. Have experience. Entry-level job for those who is educated in business management. (Kelchner, 2016) Responsibility and qualifications for the role of manager: Analyze and plan restaurant sales and profits. Maintain the standards of the restaurants. Motivate, train and hire staff. (Prospects.ac.uk, 2016) Must have a Certificate or an associate degree. Must have organizational and interpersonal skills. Must be able to move around for long periods of time. Administrative and communicational skills. (Study.com, 2016) Responsibility and qualifications for the role of apprentice: apprenticeship varies on the job Must learn and follow rules set by employer Must show interest in the chosen trade. Must demonstrate safety for self and coworkers. (brown, 2016) Must be 16yrs and over. Not in full time education. (Gov.uk, 2016) Responsibility and qualifications for the role of management trainee: Assist with daily responsibilities. Attend training programs. Must cross train in different departments. (Reference, 2016) Must have a Certificate or an associate degree. Must have organizational and interpersonal skills. Must be able to move around for long periods of time. Administrative and communicational skills. (Study.com, 2016) Responsibility and qualifications for the role of casual worker: casual worker is qualified and competent to undertake the duties to be performed says Tbs-sct.gc.ca,( 2016) Responsibilities are based on the area placed Responsibility and qualifications for the role of volunteer Support team members. Report hazards. Be punctual and reliable. Carry out your duties effectively. (no qualification needed) (Victorias Volunteering Portal, 2016) Responsibility and qualifications for the role of a full-time worker. Must be certified in the area to which they are interested in. Must sign the company contract and abide by the rules and standards of the company Responsibility and qualifications for the role of part-time worker Qualification is pending on the area in which a person applies for. Responsibility varies on the role of the part-time work. Responsibility and qualifications for the role of foreign worker Must have a work permit and certified in the area. The qualification for the hospitality staffs varies, it depends on the department and the role. It ranges from just experience needed to having diplomas and degrees to pursue these jobs. As defined above responsibilities are duties or task that you are expected to do (Merriam-webster.com, 2016). The different responsibilities might be similar like the manager and the supervisor, two different roles but their jobs are somewhat similar. Carrying out the responsibility effectivity and at the right time limit the work load and make the role less complex. Conclusion In conclusion, the roles, responsibility and qualification for hospitality staff in the UK is very clear, although the responsibilities for some of the roles are a lot, with the help of assistant it makes the work easier, for example the managers work in hand with the supervisor to carry out daily activities to take pressure off one person or body. To be qualified to work in the hospitality industry doesnt need much regarding qualification because some of the role described above are entry or skilled level jobs just need a certification like a diploma to start work in some roles like a casual or a volunteer worker, this makes it a whole lot easier for persons to get jobs.

Sons and Lovers as an Autobiographical Novel

Novel gained immense popularity during the 20th century. In the history of English novel D. H. Lawrence’s Sons and Lovers is a typical 20th century novel. The 20th century novels bear the characteristics of realism, romanticism, modernism, impressionism, expressionism etc. It was a time of complex human psychology. A contiguous overflow of a thought, which is happening in human psychology become the theme of the novel of the time. After the havoc and destruction of the First and the Second World Wars a great change in human psychology took place.Prominent psychological writers like- Sigmund Freud, Jung and Lucka came forward with their stimulating psychoanalytical theory. Freud’s theory of Oedipus complex and Lacka’s theory of child’s life or self-development greatly influenced the Novelists of The 20th century. Son’s and lovers by D. H. Lawrence is also a psychological novel where Lawrence as a psychoanalyst brings into focus the subtle and intrica te happening in the minds of his characters, like Gertrude Morel , Paul Morel , Miriam and others.Love PoemSons and Lovers deal with the psychology of the characters. Lawrence examines human life minutely and represents the complexity of human mind in his novel, Sons and Lovers. He brings out the deepest and subtle psychological aspect of his characters specially of Gertrud Morel and Paul Morel. According to the psychologists’ theory, there are three levels of human thought: conscious, subconscious and unconscious. Most of the thoughts lie dominant in subconscious and unconscious level. Sometimes it comes out into surface. Oedipus complex is one of such instinct.A psychological novelist like Lawrence externalizes the hidden and inner recondite thoughts of subconscious and unconscious mind. The theme of Oedipus complex is a dominant theme of Lawrence’s Sons and Lovers. Gertrude morel is a lady of delicate and refined taste and she married a miner named Walter Morel. Tho ugh it was a love marriage, within a few months of their marriage she discovered him as a stranger, a gambler, drunkard and an agitated person. Besides the poverty of Morels family disillusioned her. In spite of remaining as his wife, she lost all the interests for him.Morel’s rude and aggressive behavior with her and their children made her burdened with life with him. But nevertheless she remains with him because she had loving children as- Annie and William. All her love and affection was transferred to her children specially to her eldest son William who also loves his mother very much. When William came into maturity he managed to earn for family and it made her happy but gradually Mr. Morel becomes an outsider of the family. Because of the crude and vulgarity of his manner his children William and Annie also began to despise him. Mrs.Morel’s extreme love for her son William made the father jealous. In a state of conflict between husband and wife, both of them fel t dreary and lonely. So all the love and affection of a disappointed soul like Gertrud Morel find place in her lovely children especially in the sons- first in William then in Paul. The sons gave hope and spirit in Mrs. Morel’s life. Her heart filled with love and affection first for William then for Paul, her second son. Lawrence in a letter to his friend Edward Garnett said about the relation between mother and son: â€Å"But as her sons grew up, she settles them as lovers. This is the kind of love Sigmund Freud mentions as Oedipus complex. According to the theory, if the marriage between the mother and father is not happy and loving, the parents become interested in love for the child of opposite sex. The child functions as the substitute of husband or wife. Lawrence as a psychologist brings out the innermost psychology of his characters, Mrs. Gertrud Morel and her son Paul Morel. Mrs. Morel prevented her sons making love with other woman except her. She prevented William from getting intimate with the gipsy girl Lily.After the death of William she was slowly transforming her possessive feelings to Paul. Lawrence showed them wandering along the street of Nottingham with joy and excitement just like two lovers. She is a victim of an unhappy marriage. Her failure in life with Morel paved the way of Oedipus complex in her life. She gets attracted to her sons’ manhood. Nothing except Paul is valuable in her life. Paul also knew her passion for him. He loved his mother from his very childhood and could not break her heart. So he remained passive with any relationship with other women like Miriam and Clara.Miriam loved him intensely. He also had love for her but an unknown hand prevented him from the fulfillment of their relationship. He thought that he is only for his mother. His mother also knows that her only means of life on earth is Paul. What is the horrible consequence of an unhappy marriage, she knows it well. That’s why she says Wil liam, â€Å"Nothing is as bad as marriage that is a hopeless failure. † The relation between Paul and Miriam is a kind of spiritual love, yet nothing but his Oedipus feeling prevented him from marrying her. Both Mrs.Morel and Miriam desired Paul’s love and affection and it eats up the self of Paul. Mrs. Morel knew that Miriam is not like an ordinary woman who can leave her the share she desires in Paul. So she felt awfully worried about Paul. She could not bear it. She could let another woman have Paul but not Miriam. The tormented soul of Mrs. Morel says: â€Å"she’d leave me no room, not a bit of room. † Then she piteously utters: â€Å"And I’ve never- You know Paul- I’ve never had a husband- not really. † Paul helplessly comes forward to console his mother by asserting that he did not love Miriam.He strokes his mother’s hair and placed his mouth on her throat. Before parting for the night Mrs. Morel kissed him a long fervent kiss. Thus physical intimacy between mother and son become more explicit in the novel. Paul fells disturbed with Miriam as he thinks her foe between him and his mother. Nothing should disturb their relationship. Paul was aware of his helplessness. He frankly admits that he could only give Miriam his friendship- nothing more. Paul’s passion for his mother is also seen when in a railways carriage he noticed that his mother’s body looks frail, he thought that his mother is slipping away from him.Again in climbing the Cathedral hill, when she was out of breath and had to take rest Paul regrets that his mother is aging. He frankly says his mother: â€Å"Why can’t a man have a young mother? What is she old for? † He regrets for not being her eldest son to find her younger. After Annie’s marriage, Paul realized his mother’s loneliness. So, he asserts to Mrs. Morel that he would never marry and leave her alone. Another woman Clara came in Paul†™s life. She aroused the long repressed and over-refined sexual instinct of Paul who is a man of twenty-three. But yet sex remained complicated in him.Clara’s physical attraction also failed to bring Paul out of his psychological complexity. He thinks that only an over strong virginity in him and Miriam prevented them from physical contact. Paul realizes that the deepest of his love belongs to his mother. The clear sexual over tone of their relationship is seen during their excursion to Lincoln where Paul behaves almost like a lover when he tells his mother, â€Å"You forget I am a fellow taking his girl for an outing. † Mrs. Morel also accepts this sexual aspect in a pleasant mood. Mrs. Morel disapproved not only Miriam but also Clara saying hat he had not yet met the right woman. Paul could understand his mother’s passion for him as well as his weakness for her. So he felt that he would not meet that right woman during her lifetime. Even Clara too realized t hat Paul cannot come out of himself, so she leaves him and returned to Baxter. Mrs. Morel’s pangs and miseries of life and Paul’s emotional crisis ended with the tragic death of Mrs. Morel. Being unable to carry the psychological torture any more, Paul fed her a heavy dose of morphia with her night milk and next morning at about twelve eternal rest and peace came to the agonized soul.Paul knelt down by her death-bed and put his face to hers and his arms round her and whispered mournfully, â€Å"My love, my love- oh, my love. ’ And after the death of his mother he often moved aimlessly from one place to another, drinking, knocking about with men he knew. The real agony was that he had nowhere to go, nothing to do, nothing to say and was nothing himself. According to Lucka’s theory there are three stages of self-development: imaginary stage, mirror stage and symbolic stage. In the imaginary stage a child often birth thinks its mother as self. It finds itse lf in it mother.In the mirror stage he starts to think it differently. In the symbolic stage a child gets the name of his father. In Sons and Lovers Paul first identifies himself with his mother. He then finds his own self and then is identified with his father. But as he found his father, Walter Morel, unattractive and complex he again seeks place in his mother. So he could not found his own self-identity and could not come out of his mother. Lawrence employed the stream of consciousness technique which means a continuous overflow of a thought what is happening in human psychology.It saves his plot from the bondage of time and chronology. As a modern writer, Lawrence writes from the subjective point of view in order to share his own personal experience with the readers. He tactfully delineates the psychology of the perturbed souls of Gertrude Morel and her son Paul Morel. How psychological complexity destroys a man or woman is seen in the character of Mrs. Morel. As a frustrated wi fe she failed to enjoy properly the life of a woman and goes through a great complexity and psychological breakdown. She took shelter in a loving male person to make good of an unhappy young lady.The man also loves her deeply as she expect yet she could not satisfy her mind completely because the loving male person is none but her own loving son to whom all sexual aspects are forbidden for her as his mother. Obsessed with the mix emotional and passionate feelings her mind is completely shattered down. Side by side as a victim of her passionate love her son Paul also lost himself in her and goes through the same psychological complexity. Thus the emotional and sensual crisis of human psychology dominates the plot of Lawrence novel Sons and Lovers. So it is a great psychological novel in the history of English literature.

The Chronicles of College Board Essay Samples

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Shirley Jackson s The Lottery - 896 Words

Shirley Jackson wrote a short story called The Lottery. It was about small village and its village people of roughly around 300 people and every year they have a tradition where all the townspeople gather around a black box and have to pull a piece of paper out to see what family was to draw again. Then once the family was picked they had to put as many pieces of paper in the box as they have in their family and do it all over again. Once every family member picked out of the box, they had to open and see who go the paper with the black dot. The family member with the paper with the black dot was to be stoned.People all over the world follow traditions, but the real questions is do they know the meaning behind the tradition. Shirley Jackson was born in California.Growing up Shirley was more on the heavy side and her mother was not happy about that. She would make rude comments to her and this made her very upset and develop illness (Rubenstein 310). At the age of 16 she moved to New York with her family (Heller). After having an ineffective year at the University Rochester, she then enrolled to the university of Syracuse at the age of 20 (Heller). At this point now it was time for her own independent life and get away from her mother (Heller). Even after she was grown and had her own family, her mother would still terrorize her and send her mail asking about her weight (Rubenstein 310). This took a toll on her because after now having her own kids she started to doShow MoreRelatedShirley Jackson s The Lottery1872 Words   |  8 Pagesword lottery, they think about someone winning a desirable prize. Unfortunately, this is not the case in a small American town that Shirley Jackson introduces us to in her novel, The Lottery. In this novel, readers get to know a patriarch community that takes part in an unusual annual tradition. In this tradition, the town gathers to play a game. The head of each family in the town draws a slip from a black box. One of the slips in the black box contains a black dot. This game is the town s formRead MoreAnalysis Of Shirley Jackson s The Lottery Essay878 Words   |  4 PagesMichael Espinoza English 1302-5003 Professor Johnson June 22, 2015 Research-Based Argument Essay Shirley Jackson’s â€Å"The Lottery† Born on December 14, 1916, in San Francisco, California, Shirley Jackson was an American author whose novels and short stories are still relevant today. Jackson grew up in California and moved East with her family when she was 17 years old. She began her college career at the University of Rochester, withdrew for one year to practice her writing skills at homeRead MoreAnalysis Of Shirley Jackson s The Lottery 880 Words   |  4 PagesShirley Jackson uses irony as a theme to create this almost perfect story where there is an unexpected twist. Jackson’s short story â€Å"The Lottery† is sickening, horrific and intense. This shocking story is about a small town that has all the members’ participate in an annual lottery. Unlike all normal lotteries the winner receives death by stoning rather than a cash prize, as the story advance Tessie places her children in danger to have a better chance at survival. This lottery seems to have no limitRead MoreAnalysis Of Shirley Jackson s The Lottery 1883 Words   |  8 Pagescheer by following the festivities of tradition. Whether it is decorating a tree, lighting up the menorah or preparing for the karamu feast, these events serve as a celebration for the end of the year and preserve their culture. In Shirley Jackson’s short story â€Å"The Lottery†, the villagers from an unknown town perform an action to preserve their culture. This small, homely and rural area believe that if they commit a certain deed annually, good crops will be bestowed upon them. The event happens onRead MoreShirley Jackson s The Lottery991 Words   |  4 PagesIn Shirley Jackson’s â€Å"The Lottery†, we observe a community that is absorbed in their rituals and traditions. In this society, they feel bound to their traditions and are even willing to abandon some of humanity’s deepest morals. The basic question of right and wrong is presented as our morals are disregarded in Jacksonâ₠¬â„¢s tradition based society. Their past is what they look towards when regarding their future. This community feels tied to their fading tradition and refuses to evolve even when everyoneRead MoreMarxist Shirley Jackson s The Lottery1113 Words   |  5 Pagesfar more harmful traditions such as killings. Marxist Shirley Jackson’s â€Å"The Lottery† is a frightening example of what happens when society can only distinguish two classes, specifically the oppressed working class and the wealthy class. This is made clear through the characterization of the higher class, as well as the lower class, and the effects within the norms of a social construct that has led them to carry out the lottery without second guessing its justification. As the story progressesRead MoreAn Analysis Of Shirley Jackson s They Lottery 878 Words   |  4 Pagesstory, â€Å"They Lottery† by Shirley Jackson, the absence of tradition can make some uneasy. The story reflects conformity by the villagers with a bizarre ritual that suggests how dangerous tradition can be when people follow it blindly. Every June 27th, the villagers of a quaint town believe the prize of winning an annual lottery is sacrificing one of their own to ensure a good harvest. They are so blasà © about the event they agree to â€Å"get it over with† so they â€Å"can go back to work† (Jackson 92). TheRead MoreAnalysis Of Shirley Jackson s The Lottery 894 Words   |  4 Pagesinto something magnificent is what author Shirley Jackson achieved with her short story â€Å"The Lottery†. The short story is a brilliant view on tradition. What is normally thought to be a game of joy and winnings is turned into a horrifying ritual that has been blindly executed throughout the years with little reasoning behind it. Though multiple themes tend to arise in stories such as this, the theme â€Å"Fear of change† is the most obvious idea that Jackson seemed to want to get across to the audienceRead MoreAnalysis Of Shirley Jackson s The Lottery Essay1463 Words   |  6 Pages Shirley Jack son is able to convey a deeper understanding of sexism, misogyny, patriarchy, and various gender roles implied by society through the illustration of a corrupt tradition. By breaking down these core concepts in a way which the reader can better comprehend, both Gayle Whittier and Fritz Oehlschlaeger are able to emphasize misogyny and the unfair treatment of women within the short story â€Å"The Lottery.† The patriarchal society is pronounced in the very first few paragraphs of the taleRead MoreSymbolism : A Warn Path, And Shirley Jackson s `` The Lottery ``1636 Words   |  7 PagesSymbolism has been used for hundreds of years it has been used to help writers express different elements of their work. Katherine Mansfield the author of â€Å"Miss Brill,† Eudora Welty author of the short story â€Å"A Warn Path,† and Shirley Jackson author of â€Å"The Lottery† all use symbolism wonderfully in their work. They all use symbolism in a different way but they all use this process to help describe a deeper thought or meaning behind elements of their work. Symbolism is putting a symbolic meaning behind